RETURN POLICY
At Artistik (ARTISTICK MIRRORS & FURNITURE PVT. LTD.), we strive to deliver high-quality mirrors and furniture crafted with care. This Return Policy explains the conditions under which returns may be accepted.
ELIGIBILITY FOR RETURNS
• Returns are accepted only in cases of damaged, defective, or incorrect products.
• Products must be reported within 24 hours of delivery to be eligible for return.
• The product must be unused, in original condition, and with original packaging.
NON-RETURNABLE ITEMS
• Custom-made or bespoke mirrors and furniture.
• Products damaged due to misuse, improper handling, or installation after delivery.
• Normal variations in color, texture, or finish due to handcrafted manufacturing.
RETURN PROCESS
• To request a return, customers must contact us with order details and clear images of the issue.
• Our team will review and approve the return request after verification.
• Once approved, return instructions will be shared with the customer.
RETURN SHIPPING
• For approved returns due to damage, defect, or incorrect delivery, return shipping will be arranged or guided by Artistik.
• Unauthorized or self-initiated returns will not be accepted.
• Return shipping timelines may vary based on location.
INSPECTION & RESOLUTION
• Returned products will be inspected upon receipt.
• Based on inspection, we may offer a replacement, repair, or refund as applicable.
• Final resolution will be communicated after quality verification.
CONTACT INFORMATION
ARTISTICK MIRRORS & FURNITURE PVT. LTD.
Delhi – 110030, India